Frequently asked questions
Straight answers before you begin.
Are these courses a substitute for a plumber?
No. They provide educational guidance for basic household decision-making and explain when licensed help is appropriate.
Do I need special tools?
Beginner lessons focus on preparation and common household tools. Each course identifies tools and limitations before use.
How do I find a beginner course?
Open the catalog and choose Beginner in the level filter, then search by the situation you want to understand.
What is Fallows?
Fallows is the saved-course area. Select Track course in the catalog and the item is stored locally on your device.
Where are cart items stored?
This demo stores course IDs and quantities in your browser localStorage. No real payment is processed.
When should I stop troubleshooting?
Stop when water rises, leaks appear, resistance is abnormal, contamination is possible, or the cause is unclear.
Can I study on a phone?
Yes. The pages use responsive layouts and readable controls for mobile and desktop screens.
How can I ask about accessibility?
Use the contact form and describe the support you need. The team will help identify an accessible learning route.
Do the courses guarantee a successful unclog?
No. Outcomes depend on the cause and condition of the plumbing. The curriculum emphasizes safe decisions rather than guarantees.